Refund and Cancellation Policy

1. Cancellation Policy

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the execution team and they have initiated the process of shipping/delivering the service.

2. Refund Policy

At NextGen Sales, we strive to ensure our customers are satisfied with our services. However, if you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

• Refund requests must be submitted within 7 days of the purchase date.
• For digital products/services, refunds are only applicable if the service was not delivered as described.
• For physical products (if any), they must be returned in their original condition.

3. Processing of Refunds

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment (via Razorpay) within 5-7 working days.

4. Contact for Support

For any issues related to cancellations or refunds, please reach out to us at hello@nextgensales.co.in or call us at +91-7982568550.